LUON is a customer marketing agency
It´s great fun working with great clients such as Unilever, Sony Ericsson, Vaillant, Tech Data, Thomas Cook, Continental, Fnac and Ello Mobile. By developing campaigns and programmes based on smart ideas, relevant content and a matching experience, we help these brands benefit from a fruitful relationship with their customers. It's all a matter of making the right offer at the right moment in the customer´s lifecycle, across all relevant interactive media.
Every project we work on is based on clear and measurable objectives. Which helps us in our burning ambition to achieve extraordinary Return On Marketing Investment, together with our clients.
Interested?
From smart insights to big results
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Start from insights
The strategy and tactics of our campaigns and programs are based on clear insights of your target group's drivers, customer value, behaviour and satisfaction.
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Create smart ideas
There's simply no engaging dialogue without smart ideas. By constantly digging, probing and learning, we unearth new impactful ways to communicate with your target audience.
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Measure and analyse
All our work is based on clear measurable objectives. From planning to results, we analyse and measure all relevant information. If your goal is to get the most out of your campaigns, there's no other way. That's where marketing becomes exact science.
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Build dialogues that last
Want your enthusiasm about what you offer to rub off on your target group? The best way to do that is by building meaningful and engaging dialogues. And whenever possible, we use them to create word of mouth about your brand, products and services. Online, offline and through any other relevant interactive medium.
We deliver smart ideas that build engaging dialogues and profitable relationships between brands and their target audience
Our expertise and services
Looking for smart ideas, engaging dialogues and profitable relationships with your clients?
We have in-house expert teams that offer you the finest selection of customer marketing services for more Return On your Marketing Investment.
Customer experts
- Marketing intelligence
- Satisfaction surveying
- Usability studies
- Marketing data analytics
- Customer profiling
- KPI definition
- Marketing strategy
- Campaign tactics
Dialogue experts
- Art direction
- Copywriting
- Interface design
- User experience
- Community creation
- Community management
Media experts
- Web & campaign sites
- Mobile marketing, sites & apps
- Email marketing
- Search engine marketing
- Social media
- E- shops & Couponing
- Direct response (Online) advertising
- Direct mail
- Direct sales catalogues, magazines & newsletters
- Sales material, POS & digital signage
Bottom line
By making your customer the right offer at the right moment in his lifecycle, we achieve the highest possible Return On Marketing Investment together with you. Interested in exchanging ideas on LUON's customer marketing approach? Get in touch and we'll let you in on some of the best insights, practices and programmes to do so.